Can I cancel my booking as a traveler?
We know that plans sometimes change.
If you need to cancel your experience booking, we understand. These are our conditions:
- If you cancel 5 days in advance or more, you will receive a 100% refund.
- If you cancel less than 5 days in advance, you will receive a 50% refund.
In the Accommodation, Gastronomy, Travel, and local products sections, the applicable policy is that of the providers themselves. We want to be flexible, but also respect the time and preparation of the local host who was expecting you.
If you wish, you can also give us your feedback:
Write to us