How do searches work?

Our search engine is designed to help you find exactly what connects with you...

How does travel insurance work in autócotnus?

At autóctonus you can purchase optional insurance that covers any unexpected incidents during your experience...

Is it safe?

Yes. Because we trust people, but we also trust technology..

How do I find the right plan for me?

Simple: spend less time searching and more time connecting. Use our filters by city, language, theme, dates, or number of people..

Meet the locals: Authentic experiences/ Distinctive places to stay/ Regional cuisine/ Travel experiences / Local producers

They’re people just like you, only with a different backdrop.Local people offering unique experiences, family-run accommodations where you can feel at home, farm-to-table gastronomy, authentic journeys guided by locals who show you the true essence of a place, and small producers who pour generations of tradition into every product..

How to know if the experience is pet friendly

Your furry companion deserves a great experience too. Each local host indicates in their description whether pets are welcome. If it's not clear or you have specific questions, you can contact them directly through the platform...

When is my card charged?

Book now, but the money is transferred later. At the moment you make the reservation, the amount is charged to your card, but it does not go directly to the local host...

How much commission does autóctonus charge its local partners?

Sharing what makes you special has value. The platform applies a 15% + VAT commission on the final price of experiences. There are no hidden costs or fine print: it is a fixed percentage automatically deducted from the payment once the experience has taken place..

Cancellation Policy.

Take a deep breath and let’s manage it. Experiences and activities can be cancelled up to 5 days in advance at no cost. After that, cancellations are charged at 50%. In the Accommodation, Gastronomy, Travel, and local products sections, the cancellation policies are those set by the providers themselves..

Can I cancel my booking as a traveler?

We know that plans sometimes change. If you need to cancel your experience booking, we understand. These are our conditions: If you cancel 5 days in advance or more, you will receive a 100% refund. If you cancel less than 5 days in advance, you will receive a 50% refund..

Can I cancel my plan as a local?

We know that unexpected things can happen. But your commitment matters. If you decide to cancel your experience, the cancellation will be recorded on the platform and reviewed by our team..

What happens if the local cancels the plan?

Sometimes, even with the best intentions, unexpected things can happen. If the host cancels the experience, we will notify you as soon as possible and process the corresponding refund. In addition, as a gesture of compensation, if the cancellation occurs less than 30 days before the start of the experience, Autoctonus will offer you a 5% discount for your next experience..

Legal and tax obligations

At Autoctonus we believe in authenticity, but also in doing things properly. Autoctonus is aimed at professionals who know what they are doing and are aware of their legal obligations. However, if you are just getting started and offer experiences on the platform, there are some legal and tax obligations you should be aware of. It is essential that you consult your local tax advisor, but in general terms, these are the main requirements..

Do yo have any charming hotels or places to stay?

If you run a charming, family-owned or rural accommodation and want to be part of this community that values authenticity, you are in the right place. In less than five minutes you can upload your hotel’s story, photos, and key information, choose the collaboration that best suits you (from €41 + VAT / month), and join a community that values sustainability and authenticity. On our side, we will verify that you align with Autoctonus’ mission and begin a journey together..

Do you have a restaurant serving local cuisine?

If you run a restaurant with local flavour, committed to local products and traditional cooking methods, and you want to be part of this community that values authenticity, you are in the right place. In less than five minutes you can upload your restaurant’s story, photos, and key information, choose the collaboration that best suits you (from €41 + VAT / month), and join a community that values sustainability and authenticity..

Do you have a travel agency?

If you run a travel agency and want to offer locally rooted trips within our community, you are in the right place. We only ask that the trips promote a way of experiencing a destination from a truly local perspective, avoiding the most visited spots and connecting travelers with the reality of the place, its culture, and its people. If we share this vision, Autoctonus is ready for you...